Return & Refund Policy

Welcome to Saiqas Collection. We value our customers and strive to provide high-quality products. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, unwashed, and in its original condition.

• All original tags, labels, and packaging must be intact.

• Proof of purchase (order number or receipt) is required.

Items that do not meet these conditions may not be eligible for a return or refund.

Non-Returnable Items

The following items cannot be returned:

• Products that have been worn, washed, or damaged after delivery.

• Items returned without original tags or packaging.

• Gift cards (if applicable).

• Clearance, sale, or promotional items, unless they arrive damaged or defective.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your refund is approved:

• The refund will be processed to your original payment method.

• Processing times may vary depending on your bank or payment provider.

• Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We offer exchanges for items that are defective, damaged, or the wrong size (subject to stock availability). Please contact us before sending your item back.

Return Shipping

• Customers are responsible for return shipping costs unless the item received is incorrect or defective.

• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Order Cancellation

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process outlined above.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us:

Saiqas Collection
Address: Chungi Amar Sidhu Sitara Colony, Lahore, Pakistan
Phone: 0334-0753755
Email: saiqascollection.official@gmail.com